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Services. Professional Services · See all services >. Company. About Salesforce. Our Story · What is Salesforce? Be a Trailblazer · Leadership ... Skiptocontent           TheBestofDreamforceAsiaPacific.WatchOnDemand>   Getbacktogrowthwiththeworld’s#1CRM,poweredbyCustomer360. SalesforceishelpingLuxasiamakebeautypersonalwithomni-channeljourneys. Seehow>   Startmyfreetrial WATCHDEMOS   LearnwhatSalesforcecandoforyou.     WhatisCRM? CRMstandsforCustomerRelationshipManagement. WatchNow   WhatisCRM? CRMstandsforCustomerRelationshipManagement. Learnmore   WhatisSalesforce? The#1CRMcanuniteallyourteamsanddrivegrowth. Seehow   SalesforceforSmallBusiness:CRMandCustomerSupportSoftware SalesforceforSmallBusiness Find,win,andkeepmorecustomersusingthesmallbusinessplatformthatgrowswithyou. Learnmore SalesforceforSmallBusiness:CRMandCustomerSupportSoftware     What’snewatSalesforce?     Blog SalesforceSingaporeleadsamongtheBestWorkplacesin2021>   Resource Learnhowtoprotectdataagainstlossandcorruptionwiththisnewdatasheet>   Report GetthenewCRMhandbookonfindingtherightCRMforAsia'ssmallmediumbusinesses>     Here'showSalesforcecanbenefityourbusiness   World’s#1CRM Integratedplatform,AI,appdevelopment,bestinclassapps SingleSourceofTruth Connectsales,service,marketing,commerce,andIT,personaliseexperiences FastTimetoValue EaseofdesignandimplementationatspeedwithhighROI ScalableandFlexible Solutionsforanysizecompanyorindustry TrailblazerSuccessandCommunity 96%ofcustomerssaytheymetorexceededROIexpectations Tryforfree   Whatiscustomerrelationshipmanagement(CRM)? CRMistechnologythathelpsyoukeeptrackofeverythingaboutyourcustomersandpotentialcustomerssoyoucanbuildgreatrelationshipswiththem.   Clearviewofyourcustomers Therightinformationtodelivereasy,connectedcustomerexperiences SingleSourceofTruth Customerdataiskeptinoneplaceandcanbeupdatedbyanyone,anytime Collaborationtool Yourmarketing,sales,commerce,serviceandITteamscanworkasonefromanywhere Actionableanalytics Smartandhelpfulinformationtohelpyougrowyourbusiness Tryforfree LEARNMORE   Exploreallourresourcesontopicsthatmattertoyou.     The6BiggestBenefitsofCRM The6BiggestBenefitsofCRM HerearesixbenefitsofCRMsoftwarethatcanhelpyourcompanyfindsuccess. Readthearticle The6BiggestBenefitsofCRM   The6BiggestBenefitsofCRM HerearesixbenefitsofCRMsoftwarethatcanhelpyourcompanyfindsuccess. Readthearticle   Report FourthEdition:StateofSalesReport Learnhownearly6,000salesprofessionalsareadaptingandsellingduringaglobalcrisis.   ResearchReport FifthEdition:SmallandMediumBusinessTrendsReport Seethelatestinsightsandmajortrendsfrom2,500+smallbusinessleadersworldwidetolearnhowyoucanreshapeyourbusinessandmeetcustomerexpectationsnowandinfuture.   Research SeventhEdition:StateofMarketingReport Uncoverthetrendsandinsightsfromover8,200+leadingmarketersworldwide,soyoucanstrengthenyourstrategyandcareerintheyearahead.   ExploreCustomer360     SalesforceforSmallBusiness:CRMandCustomerSupportSoftware SalesforceforSmallBusiness SalesforceforSmallBusiness:CRMandCustomerSupportSoftware WatchDemo LEARNMORE SalesCloud:SalesAutomationSoftware Sales SalesCloud:SalesAutomationSoftware WatchDemo LEARNMORE CustomerSupport&CallCentreSoftware:ServiceCloud Service CustomerSupport&CallCentreSoftware:ServiceCloud WatchDemo LEARNMORE   MarketingCloud:EmailMarketing&SocialAutomation Marketing MarketingCloud:EmailMarketing&SocialAutomation WatchDemo LEARNMORE GrowyourbusinessfasterwithCommerceCloud. Commerce GrowyourbusinessfasterwithCommerceCloud. WatchDemo LEARNMORE   MarketingCloud:EmailMarketing&SocialAutomation Marketing WatchDemo LEARNMORE MarketingCloud:EmailMarketing&SocialAutomation GrowyourbusinessfasterwithCommerceCloud. Commerce WatchDemo LEARNMORE GrowyourbusinessfasterwithCommerceCloud. WanttocheckouteverythingSalesforceoffers? Seeallproducts     WanttocheckouteverythingSalesforceoffers? Seeallourproducts     WanttocheckouteverythingSalesforceoffers? Seeallourproducts   Ourcustomerstellthebeststories.   Roojai.comturnstoSalesforcetotransformonlinecarinsuranceinThailand GratianoYeung ChiefCustomerService Officer,Roojai.com Seethestory Financialservices Roojai.comturnstoSalesforcetotransformonlinecarinsuranceinThailand PaulSoegianto ChiefStrategyOfficer, BluebirdGroup TransportationandHospitality Seethestory Luxasia-MarketingCloudCustomerSuccessStory AvisEasteal RegionalHeadofConsumer, Luxasia Seethestory Retail Luxasia-MarketingCloudCustomerSuccessStory   AdamGeneave ChiefCustomerHappiness Officer,AirAsia Seethestory Transportationandhospitality Roojai.comturnstoSalesforcetotransformonlinecarinsuranceinThailand GratianoYeung ChiefCustomerService Officer,Roojai.com Seethestory Financialservices Roojai.comturnstoSalesforcetotransformonlinecarinsuranceinThailand PaulSoegianto ChiefStrategyOfficer, BluebirdGroup Seethestory TransportationandHospitality Luxasia-MarketingCloudCustomerSuccessStory AvisEasteal RegionalHeadofConsumer, Luxasia Seethestory Retail Luxasia-MarketingCloudCustomerSuccessStory Viewallcustomers   Questions?We’llputyouontherightpath. AskaboutSalesforceproducts,pricing,implementation,oranythingelse.Ourhighlytrainedrepsarestandingby,readytohelp. ContactUs Editions&Pricing   WhatisCustomerRelationshipManagement(CRM)? Customerrelationshipmanagement(CRM)managesyourbusiness'ssinglemostimportantgoal-satisfyingyourcustomers.Ahighlyeffectivecustomerrelationshipmanagementsystemwillencompassandenhanceallaspectsofcustomerinterface,fromsalesandmarketingtocustomerservice:existingclientrelationshipsbecomestrongerandnewclientrelationshipsevolvemorequickly-allcorerequirementsofbusinesssuccess.Salesforceisaglobalindustryleaderwhoseexpertiseinclientrelationshipmanagementispeerless.Ourtechnologyandcustomermanagementsoftwareisspecificallydesignedtobringincreasedsimplicity,integration,efficiencyandvisibilitytoyourenterprise.Ascloudcomputingproviders,weofferCRMsoftwareasaservicewithourForce.comPaaS(PlatformasaService),sothatyoucanmultitaskandkeeptrackofyourcustomersandyourbudgetatthesametime-amustintoday'seconomy.WhynottakeupourriskfreeCRMtrialfor30days. BetterCRMfromSalesforce Faster.Cheaper.Easier.Better.Salesforcetakesyourbusinesstothenextlevel.Salesforce'scustomerrelationshipmanagementsoftwareinstantlystreamlinesandautomatesyourbusinessprocesses.Bycreatinginfrastructure-as-a-service,yourbusinessallowssales,marketing,andsupportteamstoworkinsyncandseeimportantsalesandcustomerdatawithmorewidthandbreadth,freeingthemuptogeneratenewclientsandbetterserviceexistingones. WhywillSalesforcerevolutioniseyourSalesandMarketing? Oureffectivecustomerrelationshipmanagementsolutionshelpkeepyoursalesrepsandmarketingteamfocusedonfillingthesalespipelineandgeneratingrevenue-notmanuallytrackingsalesleads.Byallowingyourteamtomarketthroughmultiplechannelsandviewallaccount-relatedinformationandactivities,SalesforceCustomerManagementSoftwarerevealswhatworksandwhatdoesn't-andconvertsyourleadsintoclientsmoreoften,morequickly. ClientRelationshipManagementSolutionsforActivityManagement. Byshowcasingcustomertransactionsandimportantinformationaboutyourclientcontacts,CRMhelpsyourbusinessrespondconfidentlytocustomerenquiriesandmanagefollow-upactionsmoreefficiently. ClientRelationshipManagementSolutionsforService&Support. CRMenhancesyourabilitytoprovideanexcellentcustomerexperience:allowingyoutocollatecustomersupportrequestsfromvariouschannels,assignteamsandagentsmoreefficiently,accessthebestsolutionstocustomerproblems,boostsupportcases,directcustomerstowardsweb-basedsolutionsandquicklyhighlightwhereyourservicecanbeimproved. CRMsolutionsofferaplethoraoftoolsandoptionstohelpyourbusinessshine:partner/channelmanagement,webcommunities,award-winninginterfaces,point-and-clickcustomisation,andseamlessCRMintegrationatSalesforce. WhychooseWebCRMoverTraditionalCRMSoftware? Thetideofcontemporarybusinesscultureisturningawayfromtraditionalcustomerrelationshipmanagementsoftware,whichisexpensivetoinstallandmaintain,andoptingforweborhostedrelationshipmanagementinstead.WhypaymoretomanageleadsandcreatewellrecordedandsuccessfulclientinteractionswhenSalesforceusesapay-as-you-gomodelthatsavesyoumoney? SalesForceprovidesSales-as-a-Service(SaaS)thatexcelsatsalestracking,measuringandorganisingyourbusiness,yetremainsenticinglycosteffective. WebCRMPaysForItselfMoreQuickly.RemovingtheneedforahugecapitalinvestmentonITinfrastructureandtechnicalmaintenancestaffandstreamliningexistingITcostswithPaaS,ourCustomerManagementSoftwareoffersamuchquickerreturnoninvestment. Web-BasedCRMWillTransformYourBusinessFaster.HostedCRMimplementationstakeweeksormonths-beatingthe12monthaverageofclient/serverCRMtoolshandsdown. HostedCRMIsMoreUser-Friendly.Salesforce'sbasicCRM'scustomisationsandpoint-and-clickinterfaceaccommodatesthenon-technicaluser. On-DemandCRMProvidesUnlimitedScalability.Salesforcesoftwareusesamulti-tenantapproach-there'snosingleinstanceofthesoftware,soit'sfasterandcheapertoimplement. WebCRMFeaturesPainlessUpgrades.Deploymentsofnewfeaturesonourcustomermanagementsystemsareinstantaneous,soyouarealwaysusingthelatestversion. WhatisCloudComputing? CloudComputingistherevolutionarynewwaytodeliversoftwaretobusinessesintheThirdMillennium-overthenet.Withnosoftwareorhardwaretobuy,install,maintain,orupgrade,themuchmorecompellingcloudcomputingmodelistransformingthecustomerrelationshipmanagementmarketintoarentalmodel-permanently. FasttrackYourWaytobecomingasociallyengagedbusinesswiththreesimplestepsthatwilllaunchyourcompanyintotheSocialNetworkinguniversefromourcloud-basedplatform.Wanttolearnmore?ComealongtoAustralia’sCloudComputingfreewebinarsandonlineevents(freeregistration). TopicsYouMightBeInterestedIn   CloudComputingEventsForalistofupcomingevents,conferences,webinarsandmore. CRMBestPracticesSuccessfulcustomersfollowCRMbestpracticesofCRMsoftware. CRMSalesSoftwareCRMSalesSoftwareisavailableinfrastructureasaservicethroughtheSalesCloud. CloudComputingAppCloudComputingAppsfromCRMsoftwareworkforclientrelationshipmanagement. CRMToolsAppexchangeisthemarketplaceforCRMtools,developers&CRMsoftware. CRMStartsucceedingwithCRMCloudcomputingprovidersgivinginfrastructureasaservice. CRMSoftwareSolutionsLearnCRMsoftwaresolutionswithcustomerrelationshipmanagementsoftware. CRMTrainingCRMtrainingcertificationusesonlineresourcesforcustomermanagementsoftware. CustomerService Giveyourcustomerstheanswerstheyneed,whenevertheyneedthemwith24/7support. AnalyticsBusinessintelligencesoftwaretoexploredata,getinstantanswers,andcollaboratewithyourteam.