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Technical Issues - GL Education - Support

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Articles in this section: Problems signing in; Website issues; Other issues; Contact Us ... Please contact our webmaster on [email protected]. Home KnowledgeBase Guides BuyingOnline TechnicalIssues TechnicalIssues BacktoTechnicalIssues BuyingOnlineHome GettingStarted ExistingOrders Delivery CompletedOrders TechnicalIssues TechnicalIssues TechnicalIssues Articlesinthissection: Problemssigningin Websiteissues Otherissues ContactUs Problemssigningin Whenyouwanttoshopwithusoraccessyouraccount,weaskyoutosignin.Ifyoufindthatyouremailaddressorpasswordisnotrecognised,pleasemakesureyouareusingthesameemailaddressandpasswordthatyouusedwhenyouregisteredwithus.Ifyoucan'trememberyourpassword,enteryouremailonthePasswordReminderpage,andwewillemailareminderofwhatyourpasswordis.Youcanchangeyourpassword,mainemailaddressoranyofyourotherdetailsatanytimejustbysigningintoMyAccount. Ifyoustillhaveproblemssigningintoyouraccount,pleasecontactCustomerServices Websiteissues Ifyoufindanyissueswiththewebsite.Pleasecontactourwebmasteron [email protected]. Otherissues Ifyouareexperiencinganyothertechnicaldifficultieswhileusingoursitepleaseemailthe [email protected].Tohelpuslookintoyourproblempleasetrytoincludeasmanyofthefollowingdetailsaspossible: Browser(InternetExplorer6/7/8/9,Chrome,Firefox,Safari,iOSdevice,Androiddeviceetc) Whatpageorcategoryyouweretryingtoaccess(e.g.productbuypage,productlistingpage,login,basketetc) Whentheproblemoccurred Anyerrormessagethatappearedonthescreenatthetime ContactUs Forqueriesrelatingtoonlineordersorinformationonthewebsiteyoucan contactuswithyourquery. Searchforanotherknowledgetopic

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