The Improvement Guide: A Practical Approach to Enhancing

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance ... This new edition of this bestselling guide offers an integrated approach ... SearchImagesMapsPlayYouTubeNewsGmailDriveMore»SigninBooksMylibraryHelpAdvancedBookSearchBuyeBook-SGD 78.99GetthisbookinprintWiley.comAmazon.comMPHPopularFindinalibraryAllsellers »TheImprovementGuide:APracticalApproachtoEnhancingOrganizationalPerformanceGeraldJ.Langley,RonaldD.Moen,KevinM.Nolan,ThomasW.Nolan,CliffordL.Norman,LloydP.ProvostJohnWiley&Sons,3Jun2009-Business&Economics-512pages1ReviewThisneweditionofthisbestsellingguideoffersanintegratedapproachtoprocessimprovementthatdeliversquickandsubstantialresultsinqualityandproductivityindiversesettings.TheauthorsexploretheirModelforImprovementthatworkedwithinternationalimprovementeffortsatmultinationalcompaniesaswellasindifferentindustriessuchashealthcareandpublicagencies.Thiseditionincludesnewinformationthatshowshowtoaccelerateimprovementbyspreadingchangesacrossmultiplesites.Thebookpresentsapracticaltoolkitofideas,examples,andapplications. Previewthisbook»Whatpeoplearesaying - WriteareviewUserReview-Flagasinappropriatewowww!veryhelpful,thanksgooglescholarSelectedpagesTitlePageTableofContentsIndexReferencesContentsINTRODUCTIONTOIMPROVEMENT13TheModelforImprovement23DevelopingaChange35TestingaChange41METHODSFORIMPROVEMENT73KeyPointsfromChapterFour88KeyPointsfromChapterFive106MethodsforDevelopingFundamentalChange120DevelopinganEnvironmentConducivetotheImprovementofValue235IMPROVINGVALUEASABUSINESSSTRATEGY307KeyPointsfromChapterThirteen328DevelopmentofOtherCapabilities343AResourceGuidetoChangeConcepts357ToolsandMethodstoSupportImprovement409MethodsandToolsforGatheringInformation417MethodsandToolsforOrganizingInformation423MoreKeyPointsfromChapterSix136DesignsforTestingaChange153StrategiesforTesting168TheSocialAspectsofImplementingaChange186PhaseforDevelopinganInitialSpreadPlan205EliminatingQualityProblems218MethodsandToolsforUnderstandingVariation433MethodsandToolsforUnderstandingRelationships440TheModelforImprovement453Summary464Index479CopyrightLessOthereditions-ViewallTheImprovementGuide:APracticalApproachtoEnhancingOrganizational...GeraldJ.Langley,RonaldD.Moen,KevinM.Nolan,ThomasW.Nolan,CliffordL.Norman,LloydP.ProvostNopreviewavailable-2009TheImprovementGuide:APracticalApproachtoEnhancingOrganizational...GeraldJ.Langley,RonaldMoen,KevinM.Nolan,ThomasW.Nolan,CliffordL.Norman,LloydP.ProvostNopreviewavailable-2009TheImprovementGuide:APracticalApproachtoEnhancingOrganizational...GeraldJ.Langley,RonaldD.Moen,KevinM.Nolan,ThomasW.Nolan,CliffordL.Norman,LloydP.ProvostNopreviewavailable-2009CommontermsandphrasesanalysisapproachchangeconceptsChapterchecksheetschecklistcomplexcomponentscontrolchartcostswhilemaintainingdegreeofbeliefDesignorredesignDevelopingachangediscusseddriverdiagramEdwardsDemingeffectiveEliminatingqualityproblemsemployeesexampleFigurefocusfocusedframeworkgoalshospitalideasforchangeidentifyimpactimplementingachangeimprovementeffortsimprovementprojectsimprovementteamimprovingqualityincreaseinitialinventoryknowledgeleaderslearningmaintainingorimprovingmanufacturingMasscustomizationmeasuresmeetingmentmethodsModelforImprovementmultipleofimprovementoftheoperatingorganizationoutcomesParetochartpatientsPDSACyclepercentperformancePERTchartpredictionsproceduresprocessorsystemproductorservicequestionsredesignprocessredesignproductReducingcostsresultinimprovementrunchartscheduleSixSigmaspecificspreadteamstandardstepsstrategicsuppliertestingachangetheorytionunderstandValuestreammappingvariationAbouttheauthor (2009)THEAUTHORSGERALDJ.LANGLEYisastatistician,author,andconsultant,andco-founderofAssociatesinProcessImprovement(API),consultingfirmthatspecializesintheimprovementofqualityandproductivity.RONALDD.MOENisastatistician,consultant,andteachertoindustry,government,andeducation.Heisco-founderofAPI.KEVINM.NOLANisastatistician,author,andconsultantatAPI,wherehefocusesondevelopingmethodsandassistingorganizationstoacceleratetheirrateofimprovementinqualityandproductivity.DR.THOMASW.NOLANisastatistician,author,andconsultant,andco-founderofAPI.CLIFFORDL.NORMANisaconsultantwithAPIwhoseworkhasemphasizedthepsychologyofchange.LLOYDP.PROVOSTisastatisticianwhoadvisestoorganizationsasanAPIassociate.BibliographicinformationTitleTheImprovementGuide:APracticalApproachtoEnhancingOrganizationalPerformanceWileyDesktopEditionsAuthorsGeraldJ.Langley,RonaldD.Moen,KevinM.Nolan,ThomasW.Nolan,CliffordL.Norman,LloydP.ProvostEdition2,illustratedPublisherJohnWiley&Sons,2009ISBN0470549033,9780470549032Length512pagesSubjectsBusiness&Economics › OrganizationalBehaviorBusiness&Economics/GeneralBusiness&Economics/ManagementBusiness&Economics/OrganizationalBehaviorBusiness&Economics/OrganizationalDevelopment&nbsp&nbspExportCitationBiBTeX EndNote RefManAboutGoogleBooks-PrivacyPolicy-Terms of Service-InformationforPublishers-Reportanissue-Help-Google Home