QI Tools - Quality Improvement Zone - Turas | Learn

QI Tools · Measurement Plan. A measurement plan sets out details for each measure proposed for an improvement project. · Run Chart. A run chart is a line graph of ... QualityImprovementZone QITools ProjectCharter ModelforImprovement PDSA DriverDiagram ProcessMapping ParetoChart ImplementationChecklist CauseandEffectDiagram CapacityCalculator Last10PatientsDatacollectiontool MeasurementPlan 5Whys ForceFieldAnalysis PrioritisationMatrix RunChart SPCCharts ScatterPlot FunnelPlots Histogram Kahler'sDrivers StakeholderAnalysis CommunicationandEngagementPlan SBAR 7StepMeetingProcess ActionPlan LessonsLearnedLog RACIMatrix GanttChart TeamHuddles VisualManagementBoard QITools Addtofavourites TheQualityImprovementtoolsprovidedherecansupportyouinyourimprovementwork.EachimprovementtoolislinkedtotheImprovementJourneywhichprovidesastructuredprocesswithspecificquestionstohelpindividualsandteamsconsiderthekeyaspectsoftestingandimplementingchange.Ifyouhaveanyissueswiththetoolswhendownloadingpleasecontactusatqualityimprovement@nes.scot.nhs.uk  QualityImprovementTools ProjectCharter Aprojectcharteristhestatementofscope,objectivesandpeoplewhoareparticipatinginaproject. ModelforImprovement TheModelforImprovementisasimpleyetpowerfultoolforacceleratingimprovement.Themodelisnotmeanttoreplacechangemodelsthatorganizationsmayalreadybeusing,butrathertoaccelerateimprovement.  PDSA PlanDoStudyAct(PDSA)cyclesareanidealqualityimprovementtoolthatcanbeusedtotestanideabytemporarilytriallingachangeandassessingitsimpact. DriverDiagram Visuallypresentsateam'stheoryofhowanimprovementgoalwillbeachieved. ProcessMapping Visualrepresentaionoftheprocess.  ParetoChart AParetoChartisatooltohelpyouunderstandyoursystem. ImplementationChecklist Theimplementationchecklistisatoolthatcanhelpyouplanyourimplementation. CauseandEffectDiagram Cause&Effectisadiagram-basedtechniquethathelpsyouidentifyallofthelikelycausesoftheproblemsyou'refacing. CapacityCalculator Asimpletooltounderstandthecapacityofyourteammembersandtimespentontasks. Last10PatientsDatacollectiontool Thistoolusespatientinformationtoidentifyvariationinjourneytimes MeasurementPlan Ameasurementplansetsoutdetailsforeachmeasureproposedforanimprovementproject. 5Whys The5Whysisasimpleapproachtohelpateamidentifyunderlyingreasonsforaproblem. ForceFieldAnalysis ForceFieldAnalysisisamethodforlisting,discussing,andassessingthevariousforcesforandagainstaproposedchange. PrioritisationMatrix APrioritisationMatrixisatablethatletsyourankideasorprojectsinorderofimportance,usingpre-definedcriteriaandweightings. MeasurementTools MeasurementPlan Ameasurementplansetsoutdetailsforeachmeasureproposedforanimprovementproject. RunChart Arunchartisalinegraphofdataplottedovertime.Bycollectingandchartingdataovertime,youcanfindtrendsorpatternsintheprocess. SPCChart StatisticalProcessControl(SPC)charts aresimplegraphicaltoolsthatenableprocessperformance monitoring.   ScatterPlot A graphinwhichthevaluesoftwovariablesareplottedalongtwoaxes,thepatternoftheresultingpointsrevealinganycorrelationpresent. FunnelPlots Afunnelplotisachartthathelpstounderstandvariationwithinasystem. Histogram Ahistogramisaplotthatletsyoudiscover,andshow,theunderlyingfrequencydistribution(shape)ofasetofcontinuousdata. CommunicationTools Kahler's5Drivers Kahler's5Drivers assiststeamstounderstandhowindividualsare‘driven’andhowtodevelopmutualunderstandingandbuildrelationshipswithintheteam.  StakeholderAnalysis StakeholderAnalysisisawayofidentifying,prioritisingandunderstandingyourstakeholders. CommunicationandEngagementPlan Thiscommunicationandengagementstrategyisdesignedtosupporttheorganisationtoreachitsobjectivesandvision.Itsetsoutourapproachtocommunicationandengagement. SBAR Aneasytouse,structuredformofcommunicationthatenablesinformationtobetransferredaccuratelybetweenindividuals. ProjectManagementTools 7StepMeetingProcess The7StepMeetingProcessisapowerfulframeworkforrunningefficientandeffectivemeetings. ActionPlan Anactionplanisarobustplandetailingalltheactionsrequiredtoachieveprojectgoals. LessonsLearnedLog LessonsLearnedLogsareusedtocaptureandshareknowledgeaboutwhathasworkedwellandwhatcouldhavebeendonedifferentlyduringtheplanning,managementanddeliveryofanimprovementproject.Theyhelpotherslearnfromtheprojectteam’sexperience. TeamHuddles Teamhuddlesareconsisewayof communicatingwithyourteamtoproactivelymanagequalityandsafety. Ganttchart AGanttchartisavisualtimelineoftasksthatwillhelpateamtoidentifywhatshouldbedonebywhen.  RACIMatrix TheRACIMatrixisagreattooltoallocateresponsibilityacrossateamthroughoutthelifeofaproject.  VisualManagementBoard AVisualManagementBoardisvisualaidtoshowwhereinaprojectyouareandhowithasbeenprogressing. ReferencesandAcknowledgements TheHealthCare Data Guide:LearningfromDataforImprovement,2011,LloydProvost& SandyMurray  TheImprovementGuide,2009,Langleyetal LeadingChange,2012,JohnPKotter