IHI's WHITE PAPER – Framework for Improving Joy in Work

IHI's WHITE PAPER – Framework for Improving Joy in Work ... With increasing demands on time, resources, and energy, in addition to poorly designed systems of ... Skiptocontent Withincreasingdemandsontime,resources,andenergy,inadditiontopoorlydesignedsystemsofdailywork,it’snotsurprisinghealthcareprofessionalsareexperiencingburnoutatincreasinglyhigherrates,withstaffturnoverratesalsoontherise.Yet,joyinworkismorethanjusttheabsenceofburnoutoranissueofindividualwellness;itisasystemproperty.Itisgenerated(ornot)bythesystemandoccurs(ornot)organization-wide.Joyinwork—orlackthereof—notonlyimpactsindividualstaffengagementandsatisfaction,butalsopatientexperience,qualityofcare,patientsafety,andorganizationalperformance. Thiswhitepaperisintendedtoserveasaguideforhealthcareorganizationstoengageinaparticipativeprocesswhereleadersaskcolleaguesatalllevelsoftheorganization,“Whatmatterstoyou?”—enablingthemtobetterunderstandthebarrierstojoyinwork,andco-createmeaningful,high-leveragestrategiestoaddresstheseissues. Thewhitepaperdescribesthefollowing: Theimportanceofjoyinwork(the“why”); Fourstepsleaderscantaketoimprovejoyinwork(the“how”); TheIHIFrameworkforImprovingJoyinWork:ninecriticalcomponentsofasystemforensuringajoyful,engagedworkforce(the“what”); Keychangeideasforimprovingjoyinwork,alongwithexamplesfromorganizationsthathelpedtestthem;and Measurementandassessmenttoolsforgaugingeffortstoimprovejoyinwork. Readmore… Translate»