IHI White Paper: Psychology of Change | Q Community

Executive Summary This white paper is a guide for all leaders interested in understanding the underlying psychology of change and leveraging its power to ... IHIWhitePaper:PsychologyofChange PsychologyforImprovement’sDocuments|IHIWhitePaper:PsychologyofChange ExecutiveSummary Thiswhitepaperisaguideforallleadersinterestedinunderstandingtheunderlyingpsychologyof changeandleveragingitspowertoimpactqualityimprovementefforts:toachievebreakthrough results,sustainably,atscale.Improvementsciencehasgivenhealthcareimproversatheoretical frameworkandtheappliedtechnicalskillstounderstandvariation,studysystems,buildlearning, anddeterminethebestevidence-basedinterventions(“what”)andimplementationstrategies (“how”)toachievethedesiredoutcomes.Yet,healthcareimproversworldwidestillstrugglewith theadaptivesideofchange,whichrelatestounleashingthepowerofpeople(“who”)andtheir motivations(“why”)toadvanceandsustainimprovement—twocommonlycitedreasonsforthe failureofimprovementinitiatives. Thepaperpresentsaframeworkandsetofmethodsforthepsychologyofchange—five interrelateddomainsofpracticethatorganizationscanusetoadvanceandsustainimprovement: •UnleashIntrinsicMotivation; •Co-DesignPeople-DrivenChange; •Co-ProduceinAuthenticRelationship; •DistributePower;and •AdaptinAction. BuildingonthelegaciesofW.EdwardsDeming,EverettRogers,andmanyothers,arenewedfocus onthehumansideofchangeincreasesthelikelihoodthateffortstoimprovehealthandhealthcare willsucceedintheshorttermandbescaledandsustainedovertime. Attachments IHIPsychologyofChangeFrameworkWhitePaper-1-1.pdf Discussion(0) Therearenocommentsforthisdocumentyet. Commentpostinghasbeendisabledonthisdocument.